![]() ![]() I then tried to create a new library to just download everything from iCloud (I always sync.) I left it like this for about an hour and eventually force quit photos. I eventually got a 100% message on the repair, but apple photos was frozen. I opened the library on my new MacBook and it went into an "updating library" cycle which took about 6 hours to run, but ultimately ended up failing in the end with a message saying the Mac could not open the photo library.įrom there, I ran the repair cycle on the library. I never opened this library on my old MacBook after upgrading to Catalina, but it had worked albeit slowly fine in past operating systems. My Photo Library is just over 500gb and is stored on a rather slow (5400 rpm) external Western Digital drive. I then successfully migrated everything over to my new 2019 16" MacBook. So, to support the transition, I upgraded my 2013 to Catalina. Long Story: My 2013 MacBook was not running Catalina prior to purchasing my new MacBook. And now, I can't enable Photo syncing with iCloud via System Preferences. Attempted to open my apple photo library on an external drive and the "update" process via Apple Photos failed to open the library. Should I delete my Photos library all together and start with a clean sync? That feels terrifying to do, but maybe it's the only way? Just so frustrating!Īpple Photo Library Won't Open After Catalina Upgrade and New MacBook Migration So this issue may be related to a new MacBook migration or just the upgrade to Catalina itself, but hoping someone can help as I've yet to find any prior advice on support forums to work.īLUF: Bought new MacBook. Yes, I've turned iCloud Photos on and off, with and without restarts. There are a number of posts on this topic, but they're all older. the photos that are missing on my Photos for Mac, aren't appearing as they do in iCloud and on my phone - and my MacBook Pro network interface shows no downloading traffic. ![]() and the item count at the bottom of Photos now accurately reflects the total of photos + videos that I see in iCloud when I view Photos in Safari. After a few days of letting Photos do its thing, I'm now in the "Updating" phase. I went looking online, and saw quite a few posts discussing this issue, pointing to issues with the Uploading process getting in the way of the Updating process - but I was seeing my Uploads continue to go down - so they weren't stuck. I noticed about a week ago that when I'd launch Photos on my laptop, that the normal sync process wasn't updating. Photos iCloud Uploading and Updating Issues I'm running Photos version 5.0 on Catalina 10.15.1 and have been in the "Uploading" and "Updating" cycle for a few days. Has anybody else run into this problem? Anything I can do to get it back to normal syncing? It took about 9 hours, after which it went right back to the same "Restoring from iCloud." message. On day 8 I opened Photos while holding command-option to rebuild the library. I've tried restarting and I've tried turning "Download originals to my Mac" off and back on, to no avail. I have since upgraded to 10.15.2, and the problem persists. When this problem began I was running macOS 10.15.1. I assumed it would resolve on its own, but it has now been 11 days and it's getting inconvenient to not have access to new photos. The iMac has been on and attached to a fast and reliable internet connection the whole time. The photos missing from this library show up fine on those devices. Then the "restoring" message comes up and it switches to a higher number, which is still lower than the number shown on my phone and other iCloud synced libraries. When I first open Photos for just a second it shows slightly lower numbers, which are the numbers of photos and videos actually in the library. In "All Photos" view, at the bottom where it would normally say "Downloading x new items", instead it says "Restoring from iCloud.":Ībove that it lists numbers of photos and vidoes, which are wrong. ![]() But since then (11 days ago), it has not downloaded any new photos from iCloud. That eventually completed and all my photos showed up. It didn't appear to cause any problems, but the next time I opened Photos on the local Mac, it gave me a "repairing library" progress bar. I accidentally opened my Photos library from a networked Mac and closed it. Sync was working fine until a few days ago, about a week after installing Catalina. I have about 110,000 photos and videos in my Photos library, synced to my Mac with iCloud with "download originals" turned on. ![]()
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